ILLENNIUM SQUARE LEEDS

BOX OFFICE
0113 376 0318
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COVID-19 Update

Full details of our cancelled or postponed events.

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This page was last updated on 26 July 2021.

Although we are an outdoor venue where the risk of transmissions is considerably lower, in-line with latest Government Guidance issued for Working safely during coronavirus (COVID-19) – Events and attractions, and in the interests of protecting the safety and welfare of ALL our customers, performers, staff and contractors, we will be asking all visitors to observe the following safety measures:

E-TICKETS

To help further reduce the risk of transmissions between customers, stewards and staff, only e-tickets will be issued for all ticketed events. Please ensure that you check your emails regularly including any spam folders. However if you do not have access to a mobile device arrangements can be made to issue a paper ticket. For this and for any other queries please contact the ticketing office on 0113 376 0318 or email boxoffice@leeds.gov.uk

REDUCED CAPACITY

Whilst we continue to get back on our feet, we will be operating on a slightly reduced capacity for all live music concerts so there is a little more space for people to move around in and feel more comfortable. We would politely ask that all customers be thoughtful in respecting other people’s personal space at all times.

COVID-19 STATUS

For all live music concerts and other large-scale events where there is high crowd density, unrestricted movement and / or congested areas (ie toilets, bars & concessions) and therefore a much greater risk of transmission, everyone working, performing or attending will be required to present one of the following before being allowed to enter the venue.  This is a necessary measure to help reduce the risk to you and others around you:-

  • Proof of full vaccination – Both doses received (with the second at least 14 days prior to the event), OR
  • Proof of a negative NHS Lateral Flow Test – Taken prior to travel on the day of arrival at the event, OR
  • Proof of natural immunity – Based upon a positive PCR test within 180 days of the event (including 10 days self-isolation following the result)

 

For NHS Lateral Flow Tests, please note this must be taken and the result registered before arrival at the venue as there will be NO testing on the gates.  Customers who do not have access to the NHS App will need to show text or email confirmation of test results. Find out more about how to register a test result.

NHS COVID PASS

The easiest way to prove your COVID-19 status is via the NHS COVID PASS which will show your COVID-19 vaccination details or Lateral Flow Test results. The NHS COVID PASS can be accessed in the following three ways:

  • NHS APP – Proof of you COVID status will be shown within the free NHS APP on a mobile device such as a smartphone or tablet. Please note you must be registered with a GP surgery in England to use the NHS App (not to be confused with the NHS Test & Trace App).
  • NHS website – you can view your COVID status online and download or print as a PDF document. To access the service you will need to register for an NHS login if you do not have one already. Please allow yourself plenty of time to register as demand may be high.
  • NHS Letter – you can request a letter to be posted to you if you have been fully vaccinated by the NHS in England via the NHS website or by calling 119 (select the ‘NHS COVID Pass service’)

For further details including information for persons visiting from Scotland, Wales, Northern Ireland or anyone outside of the UK please visit the government website

For all other events taking place at the venue, an event specific risk assessment will be undertaken in advance in conjunction with the organiser / promoter to determine whether use of the NHS COVID PASS (proof of COVID status) is proportionate and reasonable. Any events where proof of COVID status is required will be clearly noted on the event webpage and details emailed directly to customers.

SYMPTOMS or POSITIVE TEST

Anyone who is currently self-isolating, has tested positive (PCR or Lateral Flow Test) or is displaying symptoms (shown below) should NOT turn up at the venue and will not permitted entry if they do. In these circumstances you will be able to apply for a full refund by contacting the ticketing office on 0113 376 0318 or email boxoffice@leeds.gov.uk  

The main coronavirus symptoms are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

For further information and advice please visit the NHS website or call the NHS 111 helpline.

FACE COVERINGS & PERSONAL SPACE

Whilst not mandatory, we are encouraging  and support everyone to continue to wear a face covering wherever they feel comfortable to do so, particular when using any indoor facilities, in congested areas such as toilets and when queuing for bars and food concessions. To help further reduce the risk of transmission, all our customer facing staff will be required to wear face coverings, it’s safer for them and safer for you.

We would politely ask that all customers respect other people’s choice to wear a mask and to also respect their personal space. Please be thoughtful and be kind to one another at all times!

HYGIENE & CLEANLINESS

For all events we will provide additional hand sanitiser points at the entrances, at bars and food concessions and outside all toilets. We will continue to provide enhanced site cleansing services. Please use the sanitiser points where provided and continue to wash your hands regularly and for more than 20 seconds when using the toilet facilities.


Events update

In line with national guidance to manage the impact of coronavirus in Leeds to ensure the safety and wellbeing of our audiences and staff, many of our events have either been cancelled or postponed to a later date.

Postponed: 

80s Classical (previously 23 July 2021): new date Friday 10 September 2021 book here
Club Classical Anthems (previously 24 July 2021): new date Saturday 23 July 2022 book here
The Magic of Motown (previously 29 July 2021): new date Sunday 12 September 2021 book here
One Night Under The Stars (previously 30 July 2021): new date Friday 29 July 2022 book here
The Popworld Festival (previously 31 July 2021): new date Saturday 6 August 2022 book here
HAIM (previously 24 June 2021): new date Wednesday 13 July 2022 book here
Foals (previously 9 July 2021): new date Friday 8 July 2022 book here
DMA’s (previously Thursday 5 August 2021): new date and venue Thursday 11 November 2021 at Leeds O2 Academy
Brutus Gold’s Love Train (previously Saturday 7 August 2021): new date Saturday 30 July 2022 book here
The Leeds Ska & Mod Festival (previously Sunday 8 August 2021): new date Sunday 31 July 2022 book here

If you have bought tickets to any of our events, a member of our Box Office team will be in touch with you shortly. If you have any queries please contact our Box Office team either by email or phone: 0113 376 0318 (Tue-Sat between 12pm and 6pm). There may be a short wait as our team is working remotely. Voicemail messages will be collected on a regular basis and someone will get back to you as soon as possible. Rest assured we won’t forget you.

We thank you for your continued understanding and cooperation. We will continue to update this page as and when further government guidance is provided and encourage all customers to regularly keep checking back for the latest information.

With kind regards
Leeds Arts, Events & Venues Team, 

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