ILLENNIUM SQUARE LEEDS

BOX OFFICE
0113 376 0318
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COVID-19 Update

The latest COVID-19 information and full details of our cancelled / postponed events.

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This page was last updated on 31 January 2022.

Although we are an outdoor venue where the risk of transmissions is considerably lower, in-line with the latest Government update (see below) and published guidance for Working safely during coronavirus (COVID-19) – Events and attractions, and in the interests of protecting the safety and welfare of ALL our customers, performers, staff and contractors, we will be asking all visitors to observe the following safety measures:


LATEST G
OVERNMENT UPDATE

On Thursday 27 January, it was announced that ‘Plan B’ restrictions would be lifted and England would return to ‘Plan A’ measures. The updated measures include:

  • Mandatory COVID-19 certification will end, but venues may choose to use the NHS COVID Pass voluntarily
  • Face coverings will not be required by law in indoor venues, although it is recommended that you consider wearing one in crowded, enclosed spaces where you may come into contact with people you do not normally meet.


Click here to stay up to date with the latest advice and guidance.


FACE COVERINGS & PERSONAL SPACE

In England, it is now no longer a mandatory requirement to wear a face covering in indoor venues. However, it is recommended that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet. 

We politely ask that all customers respect other people’s personal space. Please be thoughtful and be kind to one another at all times.

 

NHS COVID PASS

From 27 January, venues and events are no longer required by law to check visitors’ NHS COVID Pass. However, the NHS COVID Pass can still be used on a voluntary basis.

For all events taking place at the venue, an event specific risk assessment will be undertaken in advance in conjunction with the organiser / promoter to determine whether use of the NHS COVID PASS (proof of COVID status) is required in line with the current guidelines at that time. Any events where proof of COVID status is required will be clearly noted on the event webpage and details emailed directly to customers in advance of attending the event.


SYMPTOMS, TESTING & FEELING UNWELL

Anyone who is currently self-isolating, has tested positive (PCR or Lateral Flow Test) or is displaying symptoms (shown below) should NOT turn up at the venue and will not permitted entry if they do. In these circumstances, you will be able to apply for a full refund by contacting the ticketing office by email at boxoffice@leeds.gov.uk

The main coronavirus symptoms are:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Note: around 1 in 3 people with COVID-19 do not have any symptoms. This means they could be spreading the virus without knowing it. Testing regularly increases the chances of detecting COVID-19 when you are infectious but are not displaying symptoms, helping to make sure you do not spread COVID-19 by staying at home and self-isolating immediately. Rapid lateral flow testing continues to be available free of charge. You can get tests from pharmacies or online. Find out more about how to get rapid lateral flow tests.

If you feel unwell but do not have COVID-19 symptoms, or your COVID-19 test is negative, you may still have an illness which could be passed on to other people. Many common illnesses, like the flu or the common cold, are spread from one person to another. Staying at home until you feel better reduces the risk that you will pass on an illness to your friends, colleagues and others in your community.

For further information and advice, please visit the NHS website or call the NHS 111 helpline.

 

E-TICKETS

To help reduce the risk of transmissions between customers, stewards and staff, only e-tickets will be issued for all ticketed events. Please ensure that you check your emails regularly, including any spam folders. However, if you do not have access to a mobile device, arrangements can be made to issue a paper ticket. For this and any other queries, please contact the ticketing office on 0113 376 0318 or email boxoffice@leeds.gov.uk.
 

HYGIENE & CLEANLINESS

To help reduce the risk of transmissions between customers, stewards and staff, we will continue to provide enhanced site cleansing services and additional hand sanitiser points located around the venue. Please use the sanitiser points where provided and continue to wash your hands regularly and for more than 20 seconds when using toilet facilities.

 

GETTING VACCINATED

Getting fully vaccinated is recommended as the best way of protecting yourself and others against COVID-19. Evidence indicates that 2 doses of a COVID-19 vaccine provides very effective protection against hospitalisation. It usually takes around 2 to 3 weeks for your body to develop its protective response. To maintain this high level of protection through the coming winter where immunity is weaker, you should also consider a booster vaccine when offered.

Vaccines are offered to everyone over the age of 12 – find a clinic near you.


EVENTS UPDATE:

In line with national guidance to manage the impact of coronavirus in Leeds to ensure the safety and wellbeing of our audiences and staff, many of our events have either been cancelled or postponed to a later date.

 

POSTPONED

One Night Under The Stars (previously 30 July 2021): new date Friday 29 July 2022. Book here
The Popworld Festival (previously 31 July 2021): new date Saturday 6 August 2022. Book here
HAIM (previously 24 June 2021): new date Wednesday 13 July 2022. Book here
Foals (previously 9 July 2021): new date Friday 8 July 2022 Book here
Brutus Gold’s Love Train (previously Saturday 7 August 2021): new date Saturday 30 July 2022. Book here
The Leeds Ska & Mod Festival (previously Sunday 8 August 2021): new date Sunday 31 July 2022. Book here

If you have bought tickets to any of our events, a member of our Box Office team will be in touch with you shortly. If you have any queries, please contact our Box Office team either by email or phone: 0113 376 0318 and someone will get back to you as soon as possible. Rest assured, we won’t forget you.

We thank you for your continued understanding and cooperation. We will continue to update this page as and when further government guidance is provided and encourage all customers to regularly keep checking back for the latest information.

 

With Kind Regards
Leeds Arts, Events & Venues Team

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