Weather & Operational Updates
The latest information about weather-related closures, operational changes and important visitor updates.
If Your Booking Is Affected
If a skating session or attraction is cancelled due to weather or operational reasons:
- Affected customers will be contacted directly via email and / or phone.
- Information about refunds, exchanges or alternative arrangements will be provided where applicable.
- Updates will be published on this page as soon as they are available.
Frequently Asked Questions
Will Ice Cube close because of rain?
Ice Cube remains open during most weather conditions. However, severe weather may occasionally affect some attractions or skating sessions.
How will I know if my booking has been affected?
Customers with affected bookings will be contacted directly using the details provided at the time of booking as soon as possible.
Where can I find the latest information?
This page will contain the latest weather and operational updates.
Before You Travel
WEATHER CONDITIONS
Some attractions may occasionally be affected by high winds, extreme temperatures or adverse weather conditions.
LATEST UPDATES
The latest operational updates will always be published on this page and shared via our social media channels.
DIRECT CONTACT
If your booking is affected by a closure, you will be contacted directly with further information.
Need Further Assistance?
If you can't find the information you're looking for, please contact us.